by The White Rabbit
On behalf of the Wizard of Oz, we are very sorry to inform we are currently oversubscribed for Christmas and are not accepting any more orders until further notice.
We apologise for any inconvenience caused and hope to see you soon with more delicious adventures! x
The White Rabbit
Every time you place an order on Fairy Tale Gourmet's Online Shop, you will receive a confirmation email with details of your order. All of our products are freshly handmade by our team once an order is received.
Although we always aim to dispatch orders as soon as possible, it will normally take us 2-3 working days to dispatch an order from the placement date, and up to 10 working days during busy times.
Since all our products are made to order, we may take longer than usual to process
orders for reasons that are beyond our control and other exceptional
Orders are normally dispatched by standard ‘First Class’ service by Royal Mail, and will arrive at the recipient’s address in another 1-2 days from dispatch and usually between 2-5 working days for other countries (depending on the destination).
you require the products for a
specific date in the near future (less than 5 working days) or require a
notice delivery, we strongly recommend that theyyou contact us prior to
placing your order to confirm feasibility of the required delivery
times. We regret we
cannot be held for responsible for failure to deliver short notice
placed without our prior agreement.
Under no circumstances can Fairy Tale Gourmet be held responsible for the failure of deliveries to arrive on time due to postal or customs delays, and refunds cannot be given where orders have not arrived on time for these reasons. When you place an order you are automatically agreeing to this. Find out more about our Returns & Refund Policy in our Terms and Conditions.
Thank you for your understanding!
Shipping costs to UK mainland
Items are shipped 1st class via Royal Mail. Express delivery by 1pm next
day when previously agreed via email can be requested for an
additional cost of £5.25 (please see notes above regarding express