Delivery



IMPORTANT NOTE:

Easter 2017: Please check the delivery date on each card, if available.


GENERAL TERMS:

Every time you place an order on Fairy Tale Gourmet's Online Shop, you will receive a confirmation email with details of your order.


Estimated Delivery for

1) 'Game Cards'
Up to 1 days, a Digital file including a high quality copy of your card will be sent to your email;
Up to 30 days, a Printed Copy of your card will be sent along the Chocolate Gift Reward indicated in your card.


2) Chocolate Gift Rewards: Up to 30 days; our talented chocolate manufacturer carefully hand-make all products featured in the cards before we send them to you.


We will let you know when your Printed Card & Chocolate Gift are ready to go.

Orders are normally dispatched by standard ‘First Class’ service by Royal Mail, and will arrive at the recipient’s address in another 1-2 days from dispatch and usually between 2-5 working days for other countries (depending on the destination). Since all our products are made to order, we may take longer than usual to process orders for reasons that are beyond our control and other exceptional cases.


If you require the products for a specific date in the near future, we strongly recommend that theyyou contact us prior to placing your order to confirm feasibility of the required delivery times. Under no circumstances can Fairy Tale Gourmet be held responsible for the failure of deliveries to arrive on time due to postal or customs delays, and refunds cannot be given where orders have not arrived on time for these reasons. When you place an order you are automatically agreeing to this. Find out more about our Returns & Refund Policy in our Terms and Conditions.


Thank you for your understanding!